Contently Phone Number: How to Contact Customer Support, Other Concerns

Creating high content is not always easy, but content marketing platform Contently makes it much simpler by developing clever tools. Its innovative platform enables you to create attention-grabbing stories by connecting you with its team of award-winning creatives.

Contently also offers customer support, so people can reach out to them if they have any questions or concerns.

How Does Contently Work?

Contently connects organizations in search of great copies with freelance writers qualified to accomplish it. What makes it unique is that it does not let freelance writers bid against each other, which often drives down costs in the marketplace. Strictly-controlled rates enable the assignments of tasks to writers who are a good fit for the work. Publishers must work through 15 days to accept or reject the work of a writer, and Contently will then collect payment and forward it to the writer within 30 days.

Pros of Contently for Clients

• Experienced and qualified writers- It has a pool of writers who have real-world experience in writing. They are ready to take on the assignment and they can get the job done.
• On-time delivery of assigned tasks- The writers who work with Contently are available when the client requires them and they get the task done on time. At the same time, clients do not have to wait for their work to be completed before being paid.

Cons of Contently for Clients

• Quite expensive- The rates are fairly high and the service is not cheap. So, there is an initial cost before you even get your writer on the job.
• The user interface is a bit complicated- There are lots of buttons and functions to use and it can be confusing for new users.
• Customer service is quite difficult to reach- You have to email the support team and hope that they respond.

How to Contact Contently's Customer Support?

If you’re having trouble with your Contently account or need to get in touch with customer support, don’t waste time searching for the right phone number. Unfortunately, it is not publicly available. Here’s how to get in touch with them quickly and easily.

First, be sure to have the correct email address associated with your account. You can find this information in your profile or on the Account tab of the website. You'll want to contact Contently via this email address.

Secondly, you can message them directly via email. You can reach out to their customer support team by emailing support@contently.com.

For other concerns, you can contact them through the following email addresses:

• For press inquiries: tcurtis@contently.com
• For story idea pitches: jordan@contently.com
• If you're a freelancer experiencing some technical issues: help@contently.com
• Other concerns: help@contently.com

Final Thoughts

Contently is a great content marketing platform. If you're in a position to start your own business, it's a great startup to consider. However, it also has downsides. One of the common complaints is that their customer service is not that great and it can be difficult to get their attention. Contently's phone number is not publicly available, so you'll need to contact them through email. All in all, Contently is a great choice for content marketing if you're looking for a platform that caters to the needs of both small and large businesses.

If you want an alternative that could be ready to answer all your responses as quickly as possible, consider Delesign. You will be matched with a qualified writer and you will directly communicate with them through Delesign's communication platform. The other advantage of Delesign is that they are experts in their field and they will definitely be able to create the content you want. If you want to know more about this platform, check out their website here.